Comments on: TalkTalk, ListenListen - blogs need comments. http://jamesbarbour.org/blog/2006/10/13/talktalk-listenlisten-blogs-need-comments/ Tue, 06 Jan 2009 12:59:57 +0000 http://wordpress.org/?v=2.5 By: If it floats your boat … | http://jamesbarbour.org/blog/2006/10/13/talktalk-listenlisten-blogs-need-comments/#comment-192 If it floats your boat … | Mon, 25 Feb 2008 19:47:47 +0000 http://jamesbarbour.org/blog/2006/10/13/talktalk-listenlisten-blogs-need-comments/#comment-192 [...] just a wee bit disappointed that some of my personal favourites - Newsweek, Citizen Legislation and Blogs Need Comments, aren’t higher up the [...] […] just a wee bit disappointed that some of my personal favourites - Newsweek, Citizen Legislation and Blogs Need Comments, aren’t higher up the […]

]]> By: James http://jamesbarbour.org/blog/2006/10/13/talktalk-listenlisten-blogs-need-comments/#comment-99 James Thu, 18 Jan 2007 06:36:32 +0000 http://jamesbarbour.org/blog/2006/10/13/talktalk-listenlisten-blogs-need-comments/#comment-99 I think "pathetic" is a bit strong. It was a slightly petty dig, yes, used in context as illustrative of the wider importance of comments to the credibility and dialogue of a blog. Comments are important. The point I was making above, perhaps a little too obliquely for you, was that for the Labour party to designate as its 'official Conference blogger' a blog that didn't (at the time) allow comments seemed perverse - see Leo's comment above for the reason why. Jonathan Roberts allows comments now, so that's all good. Charles Dunstone still doesn't, though. I think “pathetic” is a bit strong. It was a slightly petty dig, yes, used in context as illustrative of the wider importance of comments to the credibility and dialogue of a blog.

Comments are important. The point I was making above, perhaps a little too obliquely for you, was that for the Labour party to designate as its ‘official Conference blogger’ a blog that didn’t (at the time) allow comments seemed perverse - see Leo’s comment above for the reason why.

Jonathan Roberts allows comments now, so that’s all good. Charles Dunstone still doesn’t, though.

]]> By: Rizzle http://jamesbarbour.org/blog/2006/10/13/talktalk-listenlisten-blogs-need-comments/#comment-98 Rizzle Thu, 18 Jan 2007 06:27:30 +0000 http://jamesbarbour.org/blog/2006/10/13/talktalk-listenlisten-blogs-need-comments/#comment-98 Your Ian Hislop dig was pathetic. So he mispelled it...so what?! Your Ian Hislop dig was pathetic. So he mispelled it…so what?!

]]> By: Dan Dillon http://jamesbarbour.org/blog/2006/10/13/talktalk-listenlisten-blogs-need-comments/#comment-97 Dan Dillon Mon, 11 Dec 2006 07:15:48 +0000 http://jamesbarbour.org/blog/2006/10/13/talktalk-listenlisten-blogs-need-comments/#comment-97 I think having a comments block on your blog is good because you can than get feed back on your clients. Customer support is highly important in this business, like one of the companies I host with, [url edited out by James], they have fantastic customer support. I think having a comments block on your blog is good because you can than get feed back on your clients. Customer support is highly important in this business, like one of the companies I host with, [url edited out by James], they have fantastic customer support.

]]> By: Ann Gordon http://jamesbarbour.org/blog/2006/10/13/talktalk-listenlisten-blogs-need-comments/#comment-96 Ann Gordon Mon, 30 Oct 2006 13:58:29 +0000 http://jamesbarbour.org/blog/2006/10/13/talktalk-listenlisten-blogs-need-comments/#comment-96 Endorsement for Dave Barnes..... Since talktalk (allegedly) 'upgraded' their network to 'improve your service' on Oct 23rd we have had no landline and no broadband. Good eh?? And not a word from them despite hours (literally) spent hanging on for recorded messages in a carphone warehouse showroom. Like Dave Barnes, I find it impossible to get anyone from Talktalk to 'talk' to me!! Ann Gordon Endorsement for Dave Barnes…..
Since talktalk (allegedly) ‘upgraded’ their network to ‘improve your service’ on Oct 23rd we have had no landline and no broadband. Good eh?? And not a word from them despite hours (literally) spent hanging on for recorded messages in a carphone warehouse showroom.
Like Dave Barnes, I find it impossible to get anyone from Talktalk to ‘talk’ to me!!
Ann Gordon

]]> By: Dave Barnes http://jamesbarbour.org/blog/2006/10/13/talktalk-listenlisten-blogs-need-comments/#comment-95 Dave Barnes Fri, 27 Oct 2006 08:28:10 +0000 http://jamesbarbour.org/blog/2006/10/13/talktalk-listenlisten-blogs-need-comments/#comment-95 Hi, I have numerous problems with TalkTalk. I signed up with TalkTalk for my business. They did not make me aware that they were not providing a business service. However, they were happy to take the money from my Business account and to sign me up in my Business Name. I was told I would go live in September 2006. They cut off my existing broadband (with BT) in June 2006 with no notification to me. I spent several days trying to talk to someone to get my business up and running. This eventually happened and they sent me their equipment and devices. Since then my broadband has failed at least 6/7 times a day, I have had to reboot my machine 3/4 times a day and have spent most of my working day getting broaband to work or being on the phone trying to contact them. This month (October 2006) I again had problems connecting and was without service for 10 days, several days of which I had no phone service either. For the last 2 days I have had brief access to my broadband and again have no ppone service either. TalkTalk's attitude to customer service is appalling. Their standard response is we will get around to it within 30 days as per our terms and conditions. I am now having to look at a switch of providers that will offer a good service. Yes it will cost me more, but, quality of service will be better. I am having very little joy in getting TalkTalk to "Talk" to me. I shouldn't have to reboot my machine 3/4 times a day, the line should not drop 7/8 times a day. Their Customer Service should be Customer focussed not TalkTalk focussed. Regards Dave Barnes Hi,

I have numerous problems with TalkTalk.
I signed up with TalkTalk for my business. They did not make me aware that they were not providing a business service. However, they were happy to take the money from my Business account and to sign me up in my Business Name.
I was told I would go live in September 2006. They cut off my existing broadband (with BT) in June 2006 with no notification to me. I spent several days trying to talk to someone to get my business up and running. This eventually happened and they sent me their equipment and devices. Since then my broadband has failed at least 6/7 times a day, I have had to reboot my machine 3/4 times a day and have spent most of my working day getting broaband to work or being on the phone trying to contact them.

This month (October 2006) I again had problems connecting and was without service for 10 days, several days of which I had no phone service either.

For the last 2 days I have had brief access to my broadband and again have no ppone service either. TalkTalk’s attitude to customer service is appalling. Their standard response is we will get around to it within 30 days as per our terms and conditions.
I am now having to look at a switch of providers that will offer a good service. Yes it will cost me more, but, quality of service will be better.

I am having very little joy in getting TalkTalk to “Talk” to me.

I shouldn’t have to reboot my machine 3/4 times a day, the line should not drop 7/8 times a day.

Their Customer Service should be Customer focussed not TalkTalk focussed.

Regards

Dave Barnes

]]> By: Leo Bottary http://jamesbarbour.org/blog/2006/10/13/talktalk-listenlisten-blogs-need-comments/#comment-94 Leo Bottary Fri, 13 Oct 2006 15:00:51 +0000 http://jamesbarbour.org/blog/2006/10/13/talktalk-listenlisten-blogs-need-comments/#comment-94 I don't read blogs that don't offer space for comments (whether I care to leave a comment or not). To me, they're not even blogs. It's like being invited to someone's house and having them slap tape over your mouth when you walk through the door. That's not a conversation. I don’t read blogs that don’t offer space for comments (whether I care to leave a comment or not). To me, they’re not even blogs. It’s like being invited to someone’s house and having them slap tape over your mouth when you walk through the door. That’s not a conversation.

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